Returns & Cancellations

FOR ALL WINE PURCHASES

Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

Shipping
To return your product, please mail your product to: See Saw Wines, Annangrove Park, 4 Nanami Lane Cargo New South Wales 2800

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.

If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.

FOR ALL CELLAR DOOR BOOKINGS

For all cellar door bookings please cancel within 24 hours to your booking time to receive a full refund, cancellations made out of that timeframe are non refundable.

FOR ALL EVENT BOOKINGS

For all event bookings a 48 hour cancellation policy stands for a full refund, cancellation requests less than 48 hours before the event time are non refundable.

If you have any question regarding your See Saw product, please contact us on +61 437 725 574 or hello@seesawwine.com.